Return And Refund Policy

Our Policy

We want you to be fully satisfied with your purchase. If you are not happy with your order, we are here to help.

Please read our return and refund policy carefully before making a request.

Returns

We accept returns under the following conditions:

  • Item must be unused and in original condition
  • Item must be in original packaging
  • Return request must be made within 10-14 days of delivery

Items that are damaged due to customer use will not be eligible for return.

Refunds

Once we receive and inspect your returned item, we will notify you about the refund status.

If your return is approved:

  • Refund will be processed within 5–10 business days
  • Refund will be sent via the original payment method or agreed alternative

Non-Returnable Items

Some items may not be eligible for return or refund:

  • Used or damaged products
  • Sale or discounted items (if mentioned)
  • Products without original packaging

Return Shipping

Customers may be responsible for return shipping costs unless the product is defective or incorrect.


⚠️ Wrong or Damaged Items

If you receive a wrong or damaged product:

  • Contact us within 24–48 hours of delivery
  • Provide order details and clear photos
    We will arrange a replacement or refund as soon as possible.

Contact Us

For any return or refund questions:

📧 Email: sellsphere606@gmail.com
📞 Phone: +92 3328870595

We are always here to help you.

Thank You

We appreciate your trust in our store and always aim to provide a smooth and reliable shopping experience.